Counter
Barcode scan, drop and pickup modes, thermal slips
Residents
By building, room and bed, with monthly quotas
Runs as
Your own deployment, with a Windows desktop app
Starts with
A demo, then a written proposal
Laundry Management

What it does

Laundry Management runs the laundry counter in staff and worker housing. The operator scans a resident’s barcode and the screen loads the resident: bed, room, building, service window and what is left of the monthly quota. The operator taps in the pieces, confirms the drop and prints a thermal slip. Pickup works the same way, in its own mode.

The counter runs as a Windows desktop app, with keyboard shortcuts for scanning, adding items, switching windows and confirming the drop.

Laundry Management

Who uses it

  • Housing supervisor

    Runs hundreds of residents through one counter without losing track of whose items are whose.

  • Counter operator

    Scans, taps in the pieces and prints the slip, with keyboard shortcuts for the busy hours.

  • Accommodation manager

    Sees activity in the dashboard and reports, and manages the residents registry.

Laundry Management

What is in it

At the counter

  • Barcode scan that loads the resident’s record
  • Separate drop and pickup modes, each tied to service windows
  • An item grid with keyboard shortcuts for adding and removing pieces
  • Thermal slip printing, from a Windows desktop app

Residents and quotas

  • Residents by building, room and bed
  • Monthly piece quotas, with total, used and remaining shown at the counter
  • Credit that can be applied to a resident’s quota
  • A warning when an earlier open batch should be merged before printing

Back office

  • A dashboard for the day
  • A registry of residents
  • Reports
  • Tasks
Laundry Management

Deployment and hosting

One deployment per client

Each product runs as its own deployment for your company, with your branding, your data and your users. It is not a shared account.

Hosted by MUZN IT in Saudi Arabia

We run your deployment on servers in the Kingdom. Support levels, response times and update schedules are written into your agreement.

On your own servers

The deployment runs inside your own infrastructure. Whether your IT team or ours operates it day to day is agreed in the proposal.

In a cloud region you choose

If your organisation needs a region outside the Kingdom, we deploy there. The proposal states the location.

Counter hardware

Scanners and slip printers can be included in the same proposal, supplied and installed by MUZN IT. Printer and scanner models are confirmed at scoping.

Laundry Management

How a project starts

  1. Demo

    We run a drop and a pickup on the counter screen with sample data.

  2. Scoping session

    We confirm buildings, service windows, item list and quota rules, and the hardware at the counter.

  3. Written proposal

    Itemised scope, milestones and support terms. Nothing is charged until you approve it.

  4. Set-up and go-live

    We set up your deployment, load residents, install the counter app and go live with you.

Laundry Management

Questions about Laundry Management

Does it run on a tablet or a Mac?

The counter runs as a Windows desktop app. If your counter uses other devices, tell us at the scoping session.

How are quotas handled?

Each resident has a monthly piece quota. The counter shows total, used and remaining, and credit can be applied to a resident’s quota.

What is the pending batch warning?

When a resident has an earlier open batch, the counter warns about it so that it can be merged before the slip is printed.

Which slip printers work with it?

It prints thermal slips. We confirm printer models at the scoping session.

Where is the data hosted?

You choose: servers in Saudi Arabia run by MUZN IT, your own servers, or a cloud region you name.