01
Back office and clinical systems do not talk
Finance and HR run on their own tools, so management sees clinic activity only in monthly reports.
Industry
Software for the business side of clinics and healthcare operators.
Finance, purchasing, rosters and payroll, plus patient-facing answers in Arabic and English. We are clear about the line: this sits beside your clinical system and does not replace it.
The daily problems
Where the work usually goes wrong.
02
Rosters and expiry dates are manual
Shifts, overtime, staff documents and licence expiry dates are maintained by hand, and one missed date stops a person working.
03
Supplies are ordered without a trail
Medical and office supplies are requested by message and approved verbally, so spend per department is unclear.
04
Patients ask the same questions
Opening hours, preparation instructions, locations and documents needed are answered again and again by phone.
05
Sensitive data needs deliberate handling
Health information is among the most sensitive personal data, and where it is hosted and who can reach it needs to be decided, not defaulted.
Saudi requirements
What the software handles for you.
These are the Saudi regimes that touch this sector, and what the software does about each. Your proposal confirms which apply to your company. This is not legal advice; confirm obligations with your adviser.
| Requirement | What the software handles |
|---|---|
| Personal data (PDPL) | Health information is treated as sensitive personal data. Access by role, an audit trail and the hosting location are agreed per project. |
| VAT at 15% | Calculated per invoice line, with the treatment you set for your services, and posted to VAT accounts. |
| ZATCA e-invoicing | Invoicing is built to work with ZATCA e-invoicing requirements. The scope for your company is confirmed in your proposal. |
| GOSI, WPS, Saudization, Iqama | Payroll, contributions, salary files, headcount tracking and Iqama expiry dates in the HR module. |
What fits
Products and services that map to this sector.
MZN · PLATFORM
MUZN Unified Platform
Finance, purchasing with approvals and department budgets for the business side of the operation.
Learn more MZN · HRM
MUZN HRM
Rosters, overtime, attendance from biometric terminals, payroll, GOSI and WPS.
Learn more MZN · AI
AI Assistants & Chatbots
A patient-facing assistant that answers from the documents you provide and hands over to staff for anything clinical.
Learn more Service
Cybersecurity assessment
A written review of access control, backups and endpoint protection where sensitive data is handled.
Learn more Custom build
Custom development
An appointment or enquiry portal in Arabic and English, built to connect to your clinical system where it allows.
Learn more How a project starts
From first call to a working system.
The order differs a little by sector. The principle does not: a written scope comes first, and you test with your own data before anything goes live.
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Draw the boundary
We agree which systems stay as they are, which data may be shared with the new ones, and what must never leave the clinical system.
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Decide hosting and access first
Hosting location and who can see what are settled before any screen is designed.
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Start with the back office
Finance, purchasing and rosters go first, because they carry the least sensitive data.
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Add patient-facing answers last
An assistant or portal is added once the content it may answer from is approved by your staff.
Questions
What buyers in this sector ask.
Can you store patient records?
We do not offer a clinical records product. Where a custom build must hold patient information, hosting, access and audit trail are decided first and written into the proposal.
Where can health data be hosted?
Hosting in Saudi Arabia or on your own servers are both options. Which one your licence or regulator requires is for you to confirm; we build to your decision.
Can a chatbot give medical advice?
No. A patient-facing assistant answers from the documents you supply, such as services, hours and preparation instructions, and hands over to staff for anything clinical.
Can it hold licence expiry dates for staff?
Iqama expiry tracking is part of the HR module. Other dates, such as professional licences, are set up as tracked fields for your deployment and confirmed in the proposal.
Tell us how your company runs today.
A consultant from our Riyadh team replies with next steps. A written, itemised proposal follows before any work starts.