The daily problems

Where the work usually goes wrong.

01

Proposals and contracts in two languages

The English version and the Arabic version drift apart because they are edited separately.

02

Work is hard to link to billing

Project tasks sit in one tool and invoices in another, so billing is rebuilt from memory at the end of the month.

03

Approvals are email chains

Who approved a fee, an expense or a concession is found by searching a mailbox.

04

The firm's knowledge is in folders

Staff ask each other questions that previous projects already answered, and nobody can search across them.

05

Payroll and hiring are an afterthought

In a firm that sells people, payroll is a large part of cost, and it carries obligations of its own.

Saudi requirements

What the software handles for you.

These are the Saudi regimes that touch this sector, and what the software does about each. Your proposal confirms which apply to your company. This is not legal advice; confirm obligations with your adviser.

RequirementWhat the software handles
VAT at 15%Calculated per invoice line and posted to VAT accounts.
ZATCA e-invoicingInvoicing is built to work with ZATCA e-invoicing requirements. The scope for your company is confirmed in your proposal.
Client documents and personal data (PDPL)Access by role and hosting location by choice, written into the agreement. Documents containing personal data are not exposed to everyone.
GOSI, WPS and SaudizationContributions, salary files and headcount tracking in the HR module.

Saudi compliance

How a project starts

From first call to a working system.

The order differs a little by sector. The principle does not: a written scope comes first, and you test with your own data before anything goes live.

  1. Follow one engagement end to end

    We trace a recent engagement from proposal to final invoice to see where information is retyped.

  2. Set the approval rules

    Who approves fees, expenses and discounts, up to which limit, written down once.

  3. Load clients and open projects

    Client records and open projects are migrated and tested with the people who use them.

  4. Add the knowledge assistant last

    Document search and assistants come after the core records are accurate.

Questions

What buyers in this sector ask.

Does it track hours for hourly billing?

Do not assume it. If you bill by the hour, we confirm at scoping how hours are captured and billed, and build the part that is missing.

Can we restrict who sees a client's project?

Access is by role. Restricting a project to named people is confirmed at scoping and written into the configuration.

Can an assistant answer from our own documents only?

Yes. Assistants are built to answer from the documents you provide, and to say when the answer is not there instead of guessing.

Can clients see the status of their project?

A client-facing project view is a custom build, scoped with what clients may see and who approves what is shown.